Hospitality Payment & Technology Solutions

Hospitality is about creating exceptional experiences for your guests—but behind every great experience is a complex operation. From reservations and check-in to restaurants, bars, retail, room charges, and guest services, your systems need to work together seamlessly. Direct Processing Network provides integrated payment, Point of Sale, and technology solutions designed specifically for the hospitality industry. Whether you’re operating a boutique hotel, resort, hotel group, vacation property, or other hospitality business, we help connect the technology behind your operation so you can focus on what matters most: your guests.

One Partner for Your Hospitality Technology

Your guests expect convenience at every touchpoint. Your staff needs technology that is fast, reliable, and easy to use. Your management team needs visibility across the entire operation.
We bring these needs together with solutions designed to connect your payments, POS, guest services, restaurants, bars, retail, online ordering, booking systems, reporting, and multi-location operations—all within a seamless, connected ecosystem.
Instead of managing disconnected systems, create a more connected technology ecosystem for your entire property.
Hotel front desk scene with staff assisting a guest who has rolling suitcases in a warm, modern lobby.
A couple with their child at a modern reception desk; the woman hands a card to the receptionist while the man holds the child and smiles.

Hospitality Point of Sale

Give Every Area of Your Property the Right POS Solution
Hospitality businesses operate across multiple service areas, from restaurants, bars, lounges, cafés, poolside service, and spas to retail stores, gift shops, quick-service locations, and events. Our flexible POS solutions are designed to fit each area of your operation while keeping everything connected through one streamlined system.
Give your management team greater visibility and control across the entire property. Easily manage orders, payments, employees, inventory, discounts, tips, reporting, and more with connected POS technology built to support the unique needs of modern hospitality businesses.

Seamless Payment Processing

Give Guests More Ways to Pay
Make every payment interaction fast, secure, and convenient with flexible payment solutions that support credit and debit cards, contactless payments, Apple Pay and Google Pay, mobile payments, QR code payments, online payments, pay-at-the-table, mobile and handheld payments, card-on-file capabilities, and recurring payments.
Whether a guest is paying at the front desk, restaurant, bar, pool, retail shop, or online, our solutions help create a seamless and consistent payment experience across your entire property, making transactions easier for both guests and staff.
How to Switch Payment Processors

Flexible Digital Payment Options

Room Charges & Guest Payments

Create a More Convenient Guest Experience
Hospitality payments don’t always happen at checkout.
Guests may make purchases throughout their stay.
A connected technology environment can help your property manage transactions across different areas of the business while creating a smoother experience for guests. From dining and beverages to retail, spa services, and other amenities, your technology can help keep transactions organized and connected to the guest experience.

Restaurant & Bar Solutions

Power Every Dining Experience
Our technology connects your restaurants, bars, cafés, and other F&B operations with your hospitality ecosystem. From POS, table management, mobile and online ordering to kitchen systems, payments, loyalty, and multi-location reporting, everything works together to streamline operations and deliver a seamless guest experience.
Free POS Systems

Guest Loyalty & Rewards

Turn Great Experiences Into Repeat Business
A guest’s relationship with your property shouldn’t end when they check out. Build stronger, long-term customer relationships with loyalty and rewards programs designed to encourage repeat visits, increase spending, and create meaningful guest experiences across stays, dining, purchases, special occasions, and promotions.
Use customer insights to offer personalized experiences and relevant incentives based on visits, spending milestones, referrals, and repeat stays. Reward loyalty, increase engagement, and create lasting connections that encourage guests to return to your property again and again.

Tips & Gratuity Management

Make Tipping Simple for Guests and Staff
From restaurants and bars to spas and other guest services, tipping is an important part of the hospitality experience. Make the process simple and flexible with suggested tip percentages, custom tip amounts, digital tipping, tableside tipping, and mobile tipping options that fit seamlessly into your guest service experience.
Give guests a convenient way to recognize exceptional service while providing management with better visibility and control over tip activity. With detailed tip reporting and employee tip management, you can simplify operations, improve transparency, and create a smooth tipping experience for both guests and staff.
Hotel receptionist in a vest hands a smartphone to a guest across a front desk, suggesting contactless check-in or payment.

Hardware & Hospitality Peripherals

The Technology Your Staff Needs to Deliver Great Service. The right hardware can make a major difference in day-to-day operations.

POS Stations

Powerful workstations for front desks, restaurants, retail, and other locations.

Mobile POS

Give employees the ability to take orders and payments wherever guests are.

Payment Terminals

Countertop, handheld, mobile, and contactless payment solutions.

Kitchen Display Systems

Digital screens for organizing and routing kitchen orders.

Customer-Facing Displays

Give guests greater visibility into their orders and payments.

Better Data. Better Decisions.

Know What's Happening Across Your Operation

Hospitality businesses generate valuable data every day, from sales and transaction volume to product performance, employee performance, and location performance. Insights into guest purchasing behavior, tips, promotions, loyalty activity, and payment trends provide a clearer view of how your business is performing.
With better visibility into this information, management can identify new opportunities, improve operational efficiency, and make more informed business decisions. Turn everyday data into actionable insights that help your hospitality business grow and perform more effectively.
Back Up Your Data Consistently

Reduce the Complexity Behind the Guest Experience

Your guests shouldn’t have to know how many systems are working behind the scenes—they should simply experience fast, convenient, and seamless service. Direct Processing Network connects the technology behind your hospitality business, bringing payments, POS, integrations, and guest experiences together so your team can spend less time managing systems and more time taking care of guests.
Point-of-sale system on a checkout counter, featuring a touchscreen monitor, cash drawer, receipt printer, and card reader.

Hospitality Solutions Built Around Your Property

No two hospitality businesses operate exactly the same way.
We take a consultative approach to understand your property, existing technology, and how your teams operate. Whether you’re opening a new property, upgrading your POS, replacing outdated payment technology, adding mobile ordering, or connecting multiple systems, we work around your specific needs.
From improving restaurant operations and managing multiple locations to streamlining your overall technology, we help you identify the right tools and integrations for your business. Together, we can build a solution that supports your teams, simplifies operations, and grows with your property.

Let's Create a Better Hospitality Experience

Tell us about your property, your current technology, and where you want to improve. We'll help you identify opportunities to streamline your operations, connect your systems, and create a better experience for both your guests and your team.